Privacy Policy

1. Introduction

Welcome to PalBet ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social wagering platform.

By using PalBet, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Participate in activities on the platform
• Contact us for support

This information may include:

• Name and username
• Email address
• Profile information (bio, avatar)
• Payment information (processed securely by third-party providers)
• Communication preferences

2.2 OAuth Information

When you register using OAuth providers (Google, Facebook), we receive basic profile information including your name, email address, and profile picture as authorized by you.

2.3 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, features used)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide Services: Process wagers, manage your account, and facilitate group interactions
• Improve Platform: Analyze usage patterns to enhance user experience
• Communication: Send notifications about your account, wagers, and platform updates
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our terms
• Marketing: Send promotional materials (you can opt-out at any time)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Within the Platform

• Group Members: Your username, wagers, and activity are visible to members of groups you join
• Public Events: Information related to public events and wagers may be visible to all users
• Leaderboards: Your username and statistics may appear on leaderboards

4.2 Service Providers

We work with third-party service providers who perform services on our behalf, including:

• Payment processors (for deposits and withdrawals)
• Cloud hosting providers
• Analytics services
• Customer support tools

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure payment processing

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

To exercise these rights, please contact us at privacy@palbet.co.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

• Essential Cookies: Required for platform functionality
• Performance Cookies: Help us understand how you use the platform
• Functional Cookies: Remember your preferences
• Marketing Cookies: Track your activity for advertising purposes

8. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our platform, you consent to such transfers.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• 📧 Email: privacy@palbet.co
• 📧 Support: support@palbet.co
• 📍 Address: PalBet Privacy Team, [Your Address]